Talvor Support

Contact

Email info@meyerappstudio.com. Include your device, its iOS or macOS version and the Talvor version. Please do not send call recordings or other people's private details.

Getting started

• The first time you open Talvor it explains what it needs and then asks for the microphone and speech recognition. If you tapped Don't Allow, open Settings › Talvor on your device and turn them on.
• Start Listening begins a conversation. Tell everyone Talvor is listening and get their agreement first. Nothing is saved unless you turn on Save transcript or Save audio (Talvor Pro).
• Suggested questions need a device with Apple Intelligence turned on. If it is still downloading you will see "getting ready"; transcripts work in the meantime.
• Voices. Enroll your voice (the ellipsis menu on the main screen) so Talvor knows which voice is yours. Tap a name to correct who said a line.

Plans and billing

Talvor is free to download with a 7-day trial. After that, subscribe in the app. Manage or cancel in your device's Settings under your name › Subscriptions, or in Talvor under Settings › Your plan › Manage subscription. Apple handles payment and refunds; request a refund at reportaproblem.apple.com.

Talvor 2.1: your Talvor number and following calls in a browser (Talvor Pro, United States)

• Get a number: tap the phone icon, choose Get your Talvor number, search an area code and pick a number. Calls to it ring in Talvor like a normal call. A short notice tells the caller the call is transcribed.
• Follow a call on a laptop: open live.talvor.app. Point your iPhone's Camera at the QR code and tap the Talvor banner, or type the code under Phone calls › Follow calls in a browser. Approve only a code you can see on your own screen.
• If calls don't ring: check that your subscription is active and you are online, that Focus or Do Not Disturb is not silencing Talvor, and that you have not used this month's call minutes (Phone calls shows them).
• Give up your number: Phone calls › Release my Talvor number. This also deletes the records the phone service holds about you.

Privacy

Listening on your device keeps audio on the device. Cloud questions, a Talvor number and Cloud Meeting Notes use cloud services. The privacy policy lists exactly what goes where and what is kept.

Known limits

Talvor cannot listen during a phone call on the same iPhone, because iOS gives the call the microphone. It works beside a call on speaker on another device, or through a Talvor number. Talvor is English only. Its consent notice is a reminder, not legal advice, and recording laws vary by place.